![]() ![]() Is Ethan Allen a place where I can buy a bedroom set? ![]() It’s an art we’ve been perfecting for nearly nine decades. We’re proud of our reputation for crafting high-end bedroom furniture and so much more. And it’s not just our wood craftsmanship that we’re proud of every upholstered fabric or leather bed you purchase from Ethan Allen has been tailored by hand. We take time to carefully formulate finishes, and as each layer is applied-paint, stain, distressing, glaze, varnish, spatter-it’s inspected for quality before the next layer can be added. Our drawers aren’t built by sliding boards into grooves or screwing flat corners together we carve in the pins and tails of dovetail joinery, and we glue the joints by hand. ![]() At another, you’ll see large, squared logs pass through an intricate lathe to be cut into beautiful turned bedposts, which are then taken and sanded by hand to prep the surface for a flawless finish. At one station, you’ll see someone painstakingly choosing squared pieces of lumber and hand-gluing them together to create the perfect headboard. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.Īs a matter of policy, BBB does not endorse any product, service or business.Our craftspeople take a lot of pride in their woodworking skills. BBB Business Profiles are subject to change at any time. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.īBB Business Profiles generally cover a three-year reporting period. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. It is ABSOLUTELY A SCAM COMPANY that makes it difficult to return anything! Avoid purchasing anything from them.īBB Business Profiles may not be reproduced for sales or promotional purposes.īBB Business Profiles are provided solely to assist you in exercising your own best judgment. Also, the return can be refused if it doesnt have ALL original packaging (plastic bag around pillow, box it was shipped in, etc). In order to return it, I will now have to pay a 5% restocking fee and return shipping ($17.16 which Burke Decor creates the return shipping label plus the $7 I already paid to ship it) because they didnt get to my request in time! That is around $30 for a single pillow to be shipped and returned all of which could have been avoided if they had customer service that was effective. ![]() I then received an automated response that they typically respond within 2-4 business days (I should stated that I first attempted to use the websites chat feature first, but that kept cutting me off), so I was extremely confused when I received an email literally two hours later saying the item was about to be shipped (EXTREMELY coincidental/RED FLAG that my order was now getting processed so quickly)! This was followed by an email three days later from ******* saying that the item was already in the shipping phase so it couldnt be cancelled. Two weeks later it still hadnt shipped and I had found other pillows I liked, so I reached out to cancel the order. DO NOT I repeat DO NOT purchase anything from Burke Decor! They are a scam and should be closed immediately (looking at you Better Business Bureau)!I recently purchased a pillow from their website that said ready to ship. ![]()
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